How do I return the keys?

You will receive instructions on how to return your keys when your termination is confirmed. Please make sure that the key has a key ring with the number of the room in it.

When do I get my security deposit back?

The security deposit is refunded after your contract has ended and if the conditions of the contract have been met. Make sure that you have emailed your bank details to for the refund. The deposit usually takes 1-2 weeks to be returned, provided the property has been handed over in the agreed condition. If […]

How can I terminate the contract? 

You can terminate the contract with a notice period of one full calendar month. A full calendar month means a period corresponding to one month of the calendar, starting on the first day of the month and ending on the last day of the month (for example, the 1st of October to the 31st of […]